Telecom
Modernizing SIP routing: protecting softswitches from fraud
Protecting operator voice traffic from fraud and spoofing by transitioning to component-based architecture and implement...
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VoIP
Glossary
What this tag means
VoIP is voice communication over IP networks using SIP, softswitch, IP-PBX and related services.
Telecom
MNP routing in modern networks: from legacy signaling to API-first architecture
Network evolution toward 5G and cloud architectures requires rethinking MNP routing. Discover how to transition from mon...
Telecom
Protecting telecom networks from signaling fraud: SS7, Diameter, and SIP security architecture
An analysis of signaling protocol vulnerabilities and methods for building architectural defenses against fraud in telec...
Telecom
Signaling security and anti-fraud in operator networks
An overview of securing SS7 and Diameter signaling protocols. How telecom operators can counter IRSF and Wangiri fraud s...
Telecom
Caller ID authentication: implementing STIR/SHAKEN and securing voice cores
An analysis of the STIR/SHAKEN architecture for preventing spoofing. We examine the steps for modernizing SIP networks a...
Telecom
Contact centers and customer service in telecom
Telecom contact center architecture requires updates to address fraud risks. We explore integrating AI agents, omnichann...
Telecom
Anti-fraud in telecom: integrating billing and softswitch
How to build low-latency integration of the signaling core, billing, and anti-fraud systems to block IRSF and other frau...
Telecom
Architecture of carrier SIP routing: protecting voice cores from fraud
We examine carrier SIP routing architecture and methods for protecting voice cores from fraud by integrating MNP, billin...
Telecom
Protecting telecom networks from signaling threats in 5G
Global telecom fraud losses are estimated at $41.82 billion in 2025. Operators must integrate SS7 and Diameter monitorin...
Telecom
Softswitch: Controlling SIP Traffic, LCR, and Profitability
Telecommunications operators can optimize SIP routing, LCR, and voice service profitability by implementing softswitch s...
Telecom
AI voicebots in telecom: balancing efficiency and customer trust
AI voicebots in telecom contact centers enhance efficiency but require a balance between automation and customer trust....
Telecom
AI Assistants for Contact Centers: From Chatbots to Voice AI
Modern customer service is undergoing a fundamental transformation. What began as simple scripted chatbots capable of a...